Testimonials – Gas Furnaces Articles
“My main source of heat was not working during the coldest time this winter.I had two different heating companies try to fix it with no luck. Then I called design Air, they sent their technician Mark out and he fixed it swiftly. The office person Liz was very helpful. Also, I highly recommend Design Air.”
Continue Reading“Tristan, Casey, and Will rock! They installed both furnace and air. They are professional, excellent communications throughout the day, and they found solutions whenever needed. I could not be more satisfied and I recommend Design Air and this crew 100%!”
Continue Reading“Miles was our installer for an air conditioner unit and replacement furnace. He was professional and easy to have around during the days of installation. He showed up on time, answered any questions we had and put up with our lab wanting to play ball. So far, we are very happy we chose Designair.”
Continue Reading“Very pleased with the whole team. Nate evaluation, Steve sales, Melisa communication, Miles and Will instillation; they were all friendly, polite, knowledgeable, and professional. Made a tough time easier. Thank you all. Stay safe. John and Karen”
Continue Reading“Miles and Cody arrived promptly to my home; were clean, organized and friendly. They explained what they would be doing, answered all my questions and updated me along the way. Before I knew it, the new gas furnace was installed and running smoothly. I highly recommend these guys to anyone – they are extremely professional.…
Continue Reading“No one wants to be without heat during the winter, but when that is where I found myself, Design Air helped me out. They brought in space heaters while we waited for the unit to arrive, and then Tristan and Cody installed my replacement furnace with no mess. Tristan even returned the next week to…
Continue Reading“The technicians assigned to our project, Miles, Cody, and Tristan were prompt, focused on the installation of both a furnace and an AC unit, and were engaging and informative throughout the length of the project. Thanks to this Design Air crew for a job well done!” – Hal C.
Continue Reading“Nathan at Design Air has been out to our home multiple times to fix our AC unit and do system tune ups on our furnace. EVERY time he is very thorough, kind, considerate, helpful, and informative. Brandy also is very kind. I highly recommend Design Air. Exceptional customer service.” -Erica P.
Continue Reading“Tristan with Design Air installed a replacement furnace in my home yesterday and I was very impressed with his friendly and efficient way of going about his work. He was on time with a call ahead and went right to work with a pleasant attitude. He was sure I felt comfortable with the new installation…
Continue Reading“Tristan and Cody did an excellent job replacing my old furnace with a new one. They were very professional and knowledgeable in answering my questions about the new furnace.” – Lee W.
Continue Reading“Tristan and Cody were exemplary. They were courteous, professional, answered our questions, and worked until the job was finished. They were very efficient, and I’d highly recommend them and Design Air for any heating/cooling issues. Excellent service all around.” – Melinda L.
Continue Reading“Design Air provided very professional service. The installation technician Tristan was polite and informative. I would recommend this company for your HVAC needs.” – Mike G.
Continue Reading“The job was done very efficiently in one day, thank you!” – Robert S.
Continue Reading“They were professional and quick about getting my replacement furnace out. Tristan took his time to be sure that everything was installed properly and that we understood what changed and how it all worked. He was polite and professional. Thank you!” – Kristina W.
Continue Reading“The 30 year old furnace at my folks place finally failed and I desperately needed it to be evaluated. I have to drive a long way to get to my folks place and the Design Air team was very accommodating to timeline/schedule. After a thorough review the tech showed me multiple concerns with the old…
Continue Reading“Tristan was extremely professional and did an amazing job. He and his coworkers stayed late to finish the job because my house had a few obstacles and they made sure everything was done right. Tristan also took the time to explain everything to me at the end so I know how to operate my new…
Continue Reading“Mike and his team have consistently done a great job with our furnace maintenance. As the cold weather set in our 15 year old furnace needed a major repair and we decided to replace it. Mike was out that afternoon and gave us an estimate, answered our questions and offered some options. The next day…
Continue Reading“Tristan was wonderfully professional and polite. Did a great job. Really enjoy my experience. Thank you!” – Danielle M.
Continue Reading“Design Air was amazing to work with!! Our 19 year old furnace system quit working during the middle of a 10-inch snow storm with temperatures below zero. We called Design Air Friday morning and they had a tech come out that same day to look at it. The tech called the office and priced out…
Continue Reading“Mike and Doug were great meeting with us, determining what would work best, and answering our questions. Ed and Griffin were hardworking, non complaining, courteous installers who had to spend many hours in a tight crawl space and in our attic. They were awesome. Tristan was here one day and was friendly and hard working. We…
Continue Reading“Work was done in a timely manner. I was kept informed of the progress throughout the day. Tristan and Zack were very nice and respectable employees of Design Air. I will be recommending using Design Air to others.” – Darryl M.
Continue Reading“Tristan and Griffin did a wonderful job installing our new heater once our old as dirt one began failing. They worked fast, finishing up in less than half a day. They were super respectful, professional, and practiced safe social distancing during the COVID-19 pandemic. They went above and beyond when they vacuumed after they were…
Continue Reading“After having a seasonal evaluation of my heating and AC units by Mark, it was necessary to replace both units due to the age of the units. After consulting with Doug on 4 options, we decided on units that were high efficiency and affordable. Tristen and Ed performed the install. They are two of the…
Continue Reading“We are very happy with the guys that came in and replaced our furnace today. The young guys named Jacob, Griffin, and Tristen were very polite and kept us informed as they brought parts and tools in. We would highly recommend your business and the men who did the work.” – Gloria S.
Continue Reading“We want to thank Mark and Brandy. We had an odor/gas leak after the installation of our new Bryant furnace. Brandy showed great concern in addressing this issue immediately and getting out to us. Mark came and very quickly identified the problem, took care of it and checked to make sure the problem was resolved.…
Continue Reading“Very friendly and nice. Outstanding customer service and quality of work. Our old furnace had died completely so we had them come out for a bid. I was very impressed with their thoroughness in making sure I understood the different options for the new furnace and the work that would be involved for each type.…
Continue Reading“We needed to replace our existing furnace system and called Design Air for an estimate. From the start the staff at Design Air was very courteous and professional. The new heat pump/furnace was installed by a team of efficient technicians who completed the project in less than two days. The system we chose performs great…
Continue Reading“Had both AC and furnace maintenance done. Marck explained the work performed on both units. Everything handled in a professional manor. First time using this company and not disappointed. DA will be my first call for future service or equipment needed.” – Frank C.
Continue Reading“We replaced our ancient Chrysler furnace with a Bryant in March 2014, then added AC in July. Excellent products, & even better humans installing, troubleshooting, & maintaining our equipment. Owner Mike’s integrity inspires trust; Marck is an outstanding tech who explains, answers questions, & remembers & tends to our needs compassionately & professionally. Amy &…
Continue Reading“Corey came to repair the mistakes made by a different company. Not only did he explain what he was doing he also showed us how to change the filters, which the 1st company hadn’t even installed. Corey left the area cleaner than he found it and also kindly worked around our schedule, leaving and returning…
Continue Reading“Design Air Inc. in Missoula, MT is an honest and professional company. When our residential 27-year-old gas furnace stopped working during a below freezing 2019 winter night, Mike and his team helped us by installing a new gas furnace in two and a half days. The first day they troubleshot, loaned us space heaters to…
Continue Reading“We highly recommend Design Air. The Service and help we received was professional, efficient and expedient. Everyone we had contact with, from the Sales Person, the Receptionist, the Service Technician and the Installers were friendly and very knowledgeable. It is nice to have a dependable and efficient furnace.” – Kenneth D.
Continue Reading“Thank you Marck , what a nice man very personable and explained everything he did. I greatly recommend this company! Thank you!” – Dale S.
Continue Reading“The guys at Design Air did an excellent job replacing our ancient furnace and upgrading our home with a central air system. The owner Mike, was nice and informative when he came both to do our estimate and after when he came to give us our final paperwork. The guys that came to install our…
Continue Reading“I had excellent service from beginning evaluation of my gas furnace through the replacement. All staff were knowledgeable, personable and communicated quite clearly. I appreciated the attention to detail and responses to all my questions. I fully recommend Design Air.” – Rita C.
Continue Reading“The service was excellent and they completed the job quickly.” – Laura G.
Continue Reading“Amy is so very friendly and pleasant to talk to. She goes above and beyond with customer service! Your service men are always extremely courteous, helpful and knowledgeable. They are prompt – I only had one incident a few years back where the serviceman was going to be late due to an emergency call, and…
Continue Reading“Great to work with. Provide great options to consider.” – Mike P.
Continue Reading“Curtious, helpful, and hard working. Thanks for all your work!” – Blair W.
Continue Reading“Design Air came recommended to us by another heating company. There customer service is great, they came out when they promised. I chose to get an annual maintenance contract which saves us money on our heating and air conditioning. The serviceman that came out was very knowledgable and answered all our questions. He got the…
Continue Reading“Nice Job of determining the problem and then quickly get it repaired. Good job of keeping the staff informed.” – Terry Z.
Continue Reading“Great Service!! Mark is an excellent technician that knows heating and cooling inside and out!” – Anonymous T.
Continue Reading“On time, friendly and professional! What more could you ask for?” – Russ B.
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