23:56 12 Apr 21Tristan, Cody and Griffin did an excellent job installing a new air conditioner and Halo air purification system, reinstalling humidification system and correcting several problems from recent furnace installation by a competitor. They were prompt, friendly, considerate, thorough, clean and even fixed my light in the furnace area. Really appreciate that when I called multiple highly recommended vendors and was put on waiting list when I needed emergency help, Design Air came out right away to take care of the immediate problem then they went out of their way to fit us in for more major installations and repairs promptly when others couldn't schedule us. Thanks Guys!
18:52 15 Feb 21I cannot recommend this company enough! We have been very pleased with the furnace installation and the great follow up for any problems. Today, 1 1/2 years after the installation Tristan and Cody were here to fix a problem Mark had identified and I was so impressed with the quality of work, politeness and professional attitude. They really do put their customers first. Mike the owner has done a great job on cultivating a fantastic crew!
19:16 11 Feb 21We got a ductless system installed in our bonus room to accommodate our growing family and could not be happier. The whole experience, from getting our quote from Steve to having Tristan and Griffin install the product, was seamless. Everyone at the company was knowledgeable, professional, and efficient.
18:15 09 Feb 21Fast response and they fixed the problem. Thank you.
07:35 27 Nov 20They are a good company to work with. Though we are still having problems with one unit
20:30 20 Oct 20Tristan and Cody were amazing! They were professionals and communicated with me throughout the entire process! Highly, highly recommend them both, as well as Design Heating and Air!
21:15 16 Oct 20Same day service to repair our gas furnace before a wintery weekend. Service tech Mark Grills was prompt, professional, and beyond friendly. Had such a good experience that I also scheduled them to service our 2 gas fireplaces and will also use them to service our A/C unit next year.We found our new go-to hearing and cooling vendor!
19:13 13 Oct 20Design Air came out to check out our furnace and make sure it was winter ready. Their tech wore a mask, worked quietly and was very polite and professional. Our furnace is ready for winter even if we aren't!
19:33 01 Oct 20Great and friendly communication, fast working, social distancing compliant. The new heater works great, just on time for winter! Tristan and Griffin were our technicians and got the job done in less than half a day for a full replacement.
22:11 21 Sep 20The entire experience working with Design Air was fantastic. Mike, Doug, Tristan, and Griffin were all extremely helpful and very knowledgable. Tristan and Griffin did a great job with the installation of the New Furnace and AC unit. Would highly recommend this company that puts customer satisfaction as their highest priority!
16:20 23 Jul 20We were on a short time schedule when we contacted Design Air. They came to our home promptly and gave us the info we needed to make a decision to repair or replace. We decided to replace. Tristan and Zake were our installers and I can't say enough about them. They were always on time, explained what they were doing, efficient and extremely polite. Everyone at Design Air gave us the same polite, efficient service. I would use them again in a heartbeat.
21:18 20 May 20These guys are awesome to work with and take the time to answer all questions thoroughly.
23:06 03 Apr 20Great service! Nice to be warm!
02:45 23 Jan 20Very efficient
Mel Brittner Wells
17:12 10 Jan 20We had our furnace replaced by DesignAir and they were GREAT. Timely installation, responsive office staff, and crew cleaned up the basement after the job. Highly recommend!
00:19 02 Jan 20
16:56 11 Dec 19Not only were they supportive of the direction I wanted to go. There install was clean and professional. Highly recommend them.
22:59 17 Oct 19Very friendly and nice.Outstanding customer service and quality of work.Our old furnace had died completely so we had them come out for a bid.I was very impressed with their thoroughness in making sure I understood the different options for the new furnace and the work that would be involved for each type.We got multiple bids, and theirs was very competitive so we went ahead and had them order us a furnace.They came out for the install, right on time, and did great work.The house and the work area were completely clean when they finished.From there, they testing everything, took care of scheduling the inspection, and covered all the final paperwork with me.Overall, we are ecstatic about our experience with Design Air and with our new furnace. I highly recommend them!
16:28 08 Oct 19This company is amazing and I would highly recommend them. I had a problem with my thermostat and Amy got me on the schedule as soon as she could. Mark came to my house to diagnose my problem. He replaced my thermostat. He was prompt and professional. Great to work with. I will definitely be calling them in the future with any additional problems I may have.
03:33 24 Jul 19I was very pleased with Marck's fix of our A/C (especially since it didn't involve a whole unit replacement!) and servicing of our furnace. He came in the neighborhood of the time scheduled, and he was very friendly and professional.
19:31 30 May 19Could not be happier with the product or service. We had our furnace replaced and a new AC unit installed. Mike and his team came recommended, and when we called to schedule a consult/estimate, Mike and Brett came out the very next day! They listened to what we wanted, and took their time to look into what was possible/recommended for our home. They gave us several options of different units/efficiency, walked us through each one, and answered all of our questions.One-day install!On the day of the install, Corey E and his team were prompt and professional. They went out of their way to let us know what was going on with their work, ask and answer questions, and even point out things that were not part of their job (leak in the water heater and rodent droppings in the crawl space). They even took time at the end of the day to sweep up dirt and debris in the home and garage that were not from their work. After the inspection a minor tweak was needed, and Corey E came out and had it done in <10 minutes, and even rehung the drywall that was not removed by their team.Every member of this team from the time of the estimate to the final walk through and thermostat demonstration, was kind, knowledgeable, professional, and patient. Their work is top notch, and we could not be be more pleased with the work, customer service, and the end result of having a comfortable home in all seasons.10/10 Would recommend Design Air in the future
16:24 10 May 19
22:16 19 Jan 19Design Air replaced my furnace in October. They are knowledgeable and friendly. The install took less time than expected, plus they kept everything clean. I would highly recommend them!
00:13 23 Feb 18Absolutely amazing customer service! Amy came over to help heat my home in the middle of the night when my furnace went out and Mark was there as soon as possible getting my house warmed up! I highly recommend Design Air!!
18:59 22 Jul 17Absolutely, THE BEST!!!
21:37 05 Jul 16I have used Design Air in two different homes and have been very impressed each time. I would (and do) recommend them to anybody in need of their services. Very knowledgeable, friendly, upfront, trustworthy and fair on price!
Design Air, Inc. provides heating and cooling services to Missoula, East Missoula, Bonner, Potomac, Clinton, Lolo, Florence, Stevensville, Frenchtown, Alberton and surrounding communities. Call 406-251-7997 or request an appointment online today!